Terms & Conditions

1. Acceptance

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, and contributors of content. If you do not agree to abide by these terms, please do not use this service.

2. User Accounts

In consideration of your use of our website and services, you represent that you are of legal age to form a binding contract. When you create an account, you are responsible for:

• •Maintaining the confidentiality of your password
• •Accepting responsibility for all activities under your account
• •Providing accurate and complete information
• •Notifying us immediately of unauthorized access

3. Prohibited Uses

You are prohibited from using this website or its content:

• •For any unlawful purpose or to solicit unlawful acts
• •To violate any international, federal, or provincial laws and regulations
• •To infringe upon intellectual property rights of others
• •To harass, abuse, defame, or discriminate against any person
• •To submit false or misleading information
• •To upload viruses or malicious code
• •To collect personal information of others or engage in scraping/spam
• •To list counterfeit, stolen, hazardous, or illegal items
• •Used cosmetics or personal hygiene items

We reserve the right to terminate your use of the Service for violating any of the above.

4. Buyer Protection

Vanteeq provides Buyer Protection for all purchases. If an item does not arrive or differs significantly from its description, you may submit a claim within 5 days of delivery. Approved refunds are credited instantly to your Vanteeq Wallet. See our Refund Policy for full details.

5. Seller Obligations

As a seller, you agree to:

• •Provide accurate descriptions and photos of your items
• •Disclose any flaws, damage, or defects
• •Ship items within 7 days of order confirmation
• •Ship via any courier of your choice and provide the courier name and tracking number on your order page

6. Intellectual Property

This website and its related software and content (including images and designs) are the intellectual property of and exclusively owned by VANTEEQ (PRIVATE) LIMITED. These terms do not grant you any intellectual property rights in the website or its related software. All rights are reserved.

7. Limitation of Liability

Vanteeq is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Your use of any information or materials on this website is entirely at your own risk.

8. Changes to Terms

We reserve the right to modify these terms at any time. Each time you place an order on our website you will be agreeing to the latest version of our Terms and Conditions. Changes will be effective upon posting to the website.

9. Governing Law

These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan. You agree that the courts of Faisalabad (including any consumer court) will have exclusive jurisdiction in any dispute that you have with us.

10. Severability

If any portion of these terms is found to be unenforceable, that portion will be amended to the minimum extent necessary to make it enforceable. If it cannot be made enforceable, it will be severed and the remaining terms will remain in full force and effect.

11. Contact Us

Questions about these Terms & Conditions? Contact us at [email protected] or call us on 03254666226. You can also visit our Contact Us page or submit a complaint via our Complaints Handling page.