How to delete your Vanteeq account

Follow the steps below to permanently delete your account and all associated data.

Step-by-step instructions

1
Open the app or website
Launch the Vanteeq mobile app or visit vanteeq.com in your browser and log in to your account.
2
Go to Account Settings
Tap your profile icon, then navigate to Settings → Account. On the website, go to the Settings page and select the Account tab.
3
Tap "Delete my account"
Scroll to the bottom of the Account settings page. Tap the Delete button next to "Delete my account".
4
Select a reason and confirm
Choose why you are leaving from the list provided, then tap "Yes, delete my account" to confirm.
5
7-day grace period begins
Your account is immediately frozen and scheduled for permanent deletion in 7 days. You will receive a confirmation email. You can cancel the deletion at any time within this window by returning to Account Settings.
6
Permanent deletion
After 7 days your account and all associated personal data are permanently and irreversibly deleted.

!Completed order transaction records — retained for up to 90 days for dispute resolution and financial compliance
!Any data required by applicable law or regulation